If you can’t find the part, brand or information you are looking for on our website, please get in contact with us. We have a team who deal with all sorts of obscure machine parts every day and we will do our best to find what you need. There are limitations on the parts that we can offer. We cannot supply batteries or chargers for any store branded machines. We also cannot offer major components such as gearing or complete motors.
When you email please include as much information as possible, the most important being the make and model number of your machine. If you attach an image of the part and/or the machine then this will allow us to help you faster. You can email us anytime and we will get back to you as quickly as possible.
When you call please have the make and model of your machine. This is a local number that will be charged at a standard rate. Please be aware that this service is only available when we are in the office (Mon-Fri 9:00-16:30 excluding bank holidays). We do not have an answer machine as we will not be able to get back to everyone efficiently, if you cannot call us during these hours please send us an email.
We are only based in Southampton if you would like to post us something, collect a part or drop a machine in for repair then our address is:
Unit 009, Solent Business Centre
343 Millbrook Road West
Please do not just use the postcode on a sat nav to find us as you will not end up in the right place, it is best to use Google Maps and search for Solent Tools as it knows exactly where we are, if you are unable to use Google Maps to navigate please see where we are below before heading off.